How are easing COVID restrictions helping hotel, hospitality industries?
Grace Bay Resorts in Turks & Caicos COO Nikheel Advani and Embark Beyond founder Jack Ezon argue increased demand is taking effect for hotel businesses and resorts as more people get vaccinated in the U.S.
Marriott’s CEO on Sunday downplayed employment concerns and said that the very technology that helped the hotel industry navigate the coronavirus pandemic will help improve the customer experience in the future.
CEO Anthony Capuano remained bullish on the future of the hotel industry, citing “significant acceleration of demand,” which will see a boost to travel and business alike.
To remain in business, hotels like Marriott developed a number of tech-savvy methods to continue operations while maintaining health safety. When pressed on whether these same measures made positions redundant, Capuano firmly stated, “Absolutely not.”