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<\/p>\nA MAJOR fashion brand has begun charging for returns after previously offering them for free.<\/p>\n
H&M has followed in the footsteps of the likes of Boohoo, Zara and New Look and will now charge \u00a31.99 per return.<\/p>\n
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The huge Swedish-owned retailer\u00a0has updated its policy on its website.<\/p>\n
Shoppers returning parcels both in store and via courier are now charged, with the cost coming out of their refund.<\/p>\n
Those who are H&M members, which is free sign up to, still get to return their hauls for free though.<\/p>\n
On the H&M website it says: "There is a \u00a31.99 return fee per return parcel to store or online for non-members which will be deducted from your refund."<\/p>\n
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It goes on to say that shoppers won't be charged the fee if the item they're bringing back is faulty or incorrect.<\/p>\n
A spokesperson for H&M reportedly told the BBC that the new policy kicked in over the summer. <\/p>\n
The Sun has reached out to the chain for comment.<\/p>\n
You can sign up to be an H&M member on the retailer's website. <\/p>\n
<\/span><\/p>\n <\/span><\/p>\n <\/span><\/p>\n <\/span><\/p>\n The move follows other big name retailers who have brought in similar changes over the past few years since online shopping orders surged in the pandemic. <\/p>\n New Look began charging \u00a31.99 to return online orders as part of a nationwide trial in February. <\/p>\n Before that Boohoo also began the practise in July last year, while continuing to offer free returns for its "premier" customers.<\/p>\n In May 2022, fashion chain Zara also brought a fee for those looking to bring back parcels, it now charges \u00a31.95 for the service.<\/p>\n Next\u00a0gives customers 14 days to return their orders, but still charges \u00a32.50 to take them back.<\/p>\n A host of retailers including Mountain Warehouse, THG and Moss Bros have also added a charge for shoppers to return items bought online.<\/p>\n Online returns are an expensive business according to experts, and since the pandemic the number of shopping hauls returned for refunds have skyrocketed.<\/p>\n Jamie Cairns, chief strategy officer at ecommerce firm Fluent Commerce, said: "Following this latest announcement, I think we\u2019ll see more online retailers charging for returns. <\/p>\n "Most retailers will be familiar with the challenges created by customers who both buy and return lots of products. <\/p>\n "Identifying these buy\/return patterns is becoming an important step in effectively predicting the potential level of returns, which in turn, can help prevent excess stock replenishment."<\/p>\n While it may not always be sale season, there are loads of ways to save on your clothes shopping.<\/p>\n Find secret sales – sometimes you'll find there aren't many sales going on when you enter your favourite retailer, but that's because they're probably shifted online.<\/p>\n You can also try\u00a0price matching\u00a0to make sure you're getting a great deal, and sometimes that uncovers a hidden deal.<\/p>\n Always keep a look out for voucher codes and coupons too – they can also save you up to 25% off or even half price in certain stores.<\/p>\n You can find great sales and promotions with our\u00a0checker.<\/p>\n You can also use cashback schemes which will, quite literally, pay you to shop.<\/p>\n The likes of Top Cashback and Quidco are great for that – if you want to buy something, rather than directly visiting the retailer\u2019s website, you click the company via a cashback site, such as the two listed above, and you get paid for it.\u00a0<\/p>\n And remember to never pay for postage and packaging if you can help it – a lot of retailers offer free shipping once you spend a specific amount.<\/p>\n Or if there's going to be an extra shipping cost, decide whether you can go and pick your order up from a nearby store.<\/p>\n Meanwhile, we've rounded up the full list of retailers which charge for returns.<\/p>\n Plus, Depop is making a big change to payments within weeks and fans are really not impressed.<\/p>\n![](\"https:\/\/www.thesun.co.uk\/wp-content\/uploads\/2023\/06\/79a8122d-0cdb-470d-ae18-98904e302b80.jpg\")
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